Privacy Notice
Last Updated: June 2026
At ChuBowlify, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from our collections, including Kitchen Dining Essentials, Kitchen Cleaning Essentials, and Kitchen Tools & Utensils.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
To provide our services effectively, we may collect the following categories of information.
Personal Information
When you place an order, create an account, or contact us, we may collect information such as:
- Full name
- Shipping and billing address
- Email address
- Telephone number
Payment Information
Payments are processed securely through trusted third-party payment providers. ChuBowlify does not store complete credit card numbers, CVV codes, or other sensitive payment credentials on our servers.
Technical Information
When you browse our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages visited
- Website usage statistics
This information helps us improve website performance and customer experience.
2. How We Use Your Information
Your information is used only for legitimate business purposes, including:
- Processing and fulfilling orders
- Confirming payments and arranging shipments
- Providing tracking information and customer support
- Improving website functionality and product offerings
- Preventing fraud and protecting website security
- Sending order updates and service-related communications
- Delivering promotional emails when you have chosen to receive them
3. Data Security
Protecting customer information is an important part of our business.
We implement appropriate technical and organizational safeguards, including:
- SSL (Secure Socket Layer) encryption
- Secure payment processing
- Restricted employee access to customer information
- Industry-standard security practices
Our payment partners comply with applicable PCI-DSS security requirements to help protect payment transactions.
4. Third-Party Services
We do not sell your personal information for monetary compensation.
However, certain information may be shared with trusted service providers that assist with operating our business, including:
- Payment processing
- Order fulfillment
- Website analytics
- Advertising and marketing services
Some of our technology partners may include:
- AppLovin
- Meta Platforms
Each provider maintains its own privacy practices regarding the information they process on our behalf.
5. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Remember items in your shopping cart
- Maintain website functionality
- Analyze visitor behavior
- Measure advertising performance
- Personalize your shopping experience
You may disable cookies through your browser settings. Please note that certain website features may not function properly if cookies are disabled.
6. Children's Privacy
ChuBowlify does not knowingly collect personal information from children under the age of 13.
If we become aware that information has been submitted by a child without appropriate consent, we will promptly delete the information from our records.
7. California Online Privacy Protection Act (CalOPPA)
To comply with applicable California privacy requirements:
- Visitors may browse our website anonymously before making a purchase.
- A link to this Privacy Policy is available on our website.
- We make reasonable efforts to honor browser Do Not Track (DNT) signals where applicable.
8. GDPR Rights
Customers located within the European Economic Area (EEA) have rights under the General Data Protection Regulation (GDPR), including the right to:
- Access personal information
- Correct inaccurate information
- Request deletion of personal data
- Restrict or object to certain processing activities
Requests may be submitted to:
9. California Consumer Privacy Rights (CCPA / CPRA)
If you are a California resident, you may have rights under applicable California privacy laws, including:
- The right to know what categories of personal information we collect.
- The right to request deletion of eligible personal information.
- The right to request information regarding certain data sharing practices.
- The right to opt out of certain data sharing activities where required by law.
Although ChuBowlify does not sell personal information for financial compensation, some data sharing used for advertising measurement or analytics may be considered "sharing" under California law.
10. Data Security Incidents
Although we maintain reasonable safeguards, no internet transmission or storage system can be guaranteed to be completely secure.
If a data security incident affecting personal information occurs, we will investigate promptly and provide notifications as required by applicable laws and regulations.
11. Marketing Communications
When you subscribe to receive promotional emails from ChuBowlify:
- Marketing emails will clearly identify the sender.
- Subject lines will accurately reflect the content.
- Every promotional email includes an unsubscribe option.
- Opt-out requests will be processed promptly.
You may unsubscribe from marketing communications at any time.
12. Contact Information
If you have questions regarding this Privacy Policy or how your personal information is handled, please contact us using the information below.
Brand Name: ChuBowlify
Customer Support Email: support@chubowlify.com
Customer Service Phone: +1 (814) 347-8573
Company: HONGKONG XU GEN HUI INTERNATIONAL LIMITED
Business Address:
Room B10, Unit 2703, New Trend Industrial Centre,
704 Prince Edward Road East,
San Po Kong, Kowloon, Hong Kong
We are committed to protecting your privacy and handling your personal information responsibly while providing a secure and reliable shopping experience.